Booking Policies 2018-04-19T22:06:01+00:00

Booking Policies

Attention: by reserving an Alaska Photo Treks photography workshop, tour, class, private or group instruction, or private or group guided tour, you are agreeing to the following booking policies and liability waiver. Please read carefully before completing your booking.

SUNSET PHOTO SAFARI, TWILIGHT PHOTO TOUR, INSTALASKA SMARTPHONE TURNAGAIN TOUR, ANCHORAGE AURORA QUEST, ANCHORAGE PHOTOWALK, CLASSES, PRIVATE INSTRUCTION

Changes or cancellations may be made up to 48-hours in advance of departure [Anchorage Aurora Quest allows cancellations up to 6-hours before departure without penalty]. Cancellations initiated by the customer [after payment has been submitted] will incur a 10% processing fee. With the exception of Anchorage Aurora Quest, these are all-weather tours [except during weather advisories]. No refunds will be given due to weather conditions. Great photos can be made in all conditions, and some subjects are even best to photograph under in sub par conditions. Be sure to dress for the conditions and bring protection for your gear.

WORKSHOPS & TOURS [CUSTOM, PRIVATE, GROUP, GUIDED]*

Please read the booking policy for each tour or workshop carefully, as there may be variations to this general policy. Full payment is required at time of booking. A cancellation refund [minus 10% processing fees] is available prior to 90 days of tour departure. Refunds for cancellations after the 90 days are not guaranteed. For this reason, we strongly recommend trip insurance. If we can fill the space with another booking, payment will be refunded [minus 10% processing fee and whatever fees are required by additional trip vendors]. In most cases, your payment can be applied as credit. *If air travel is a component in your workshop or tour, read the following information.

ALASKA BROWN BEAR PHOTO & GLACIER PHOTO TOUR BY HELICOPTER [AND ALL TOURS INVOLVING AIR TRAVEL]

Payment – Full payment is due at the time of reservation. Visa, MasterCard, American Express, and Discover credit cards are accepted.

Cancellation – A 50% refund is available with 14 days or more advance notice. No refunds will be given less than 14 days before departure. Cancellation by the operator due to weather will be refunded 100% of price paid. We strongly recommend travel insurance for unforeseen circumstances that may cause last minute cancellations.

Additional Information – You will need to provide the accurate weight of each guest at time of booking. This is imperative for airplane safety and loading. If an individual does not want to give an individual weight, weights of the group may be combined but need to be accurate. Alaska’s weather is unpredictable and can change dramatically quite quickly. Please read the details of your trip carefully. It is your responsibly to pack appropriate clothing and footwear for any conditioned mentioned. Many of our trips rely on aircraft to transport to the location. It’s possible the weather may not be flyable on the day that’s been listed, or the flight times may change due to weather. In those cases, we will do our best to complete the itinerary to the best of our ability. We are not responsible or liable for any cancellations, expenses or delays incurred as a result of conditions over which we have no control.